Get Support
TrailsBI is free and open source. Help comes from the people who build it, as quickly as we can manage.
Report a problem or ask for a feature
Open an issue on GitHub. The form asks for what we need to reproduce it.
trailsbi issues Visual issuesReport a security issue
Privately, through GitHub's security advisories, never in a public issue.
Report privatelyNever attach a client's project. No real table names, screenshots, cache.abf or TrailsBI table. If you can, reproduce the problem on one of Microsoft's sample reports.
Include: the output of trailsbi --version, your Python version, whether the model is TMDL or model.bim, and the full error message.
Common questions
'trailsbi' is not recognized after pip install
pip put the command in a folder that is not on your PATH. The one-time fix needs no admin rights: Setup.
I only have a .pbix file
In Power BI Desktop: File, Save as, Power BI project (.pbip). TrailsBI reads that folder.
I can't see the TrailsBI page
It is hidden in view mode: in Power BI Desktop it shows among the page tabs with a hidden-page icon; report readers in the service never see it. If --embed said it did not add the page, the report is not in the PBIR format: in Desktop turn on File, Options and settings, Options, Preview features, "Store reports using enhanced metadata format (PBIR)", save, and run --embed again.
The visual says to add the Chunk column
You added the visual yourself. Run trailsbi "your-pbip-project-path" --embed with the project closed in Power BI Desktop, open it and refresh. The table is hidden: in the Data pane, turn on View hidden, then drag TrailsBI Chunk onto the visual. Or use the TrailsBI page that --embed adds, which is already set up.
The visual says the TrailsBI table was written by an older trailsbi
Visual 1.0.1 and later read a one-column table that trailsbi 1.2.2 and later write. Update with pip install -U trailsbi, run trailsbi "your-pbip-project-path" --embed again with the project closed, then open it and refresh.
The visual says a part of the TrailsBI data is missing
Remove any filters on the visual, or on the page, that apply to the TrailsBI table, and refresh the table.
The visual is blocked in the Power BI service
A visual imported from a file needs the tenant setting Allow visuals created using the Power BI SDK. If it is off, ask your Power BI admin to add the TrailsBI visual as an organizational visual.
The visual shows old results
The visual shows the TrailsBI table as of your last --embed. After changing the model or report, run trailsbi --embed again and refresh.